Returns

The LilyStone Quarry

Returns and Refunds Policy

Thank you for shopping at The LilyStone Quarry.

If you are not entirely satisfied with your purchase, we’re here to help.

Open decks are guaranteed to be complete unless otherwise noted. Decks described as open may have been shrink-wrapped to preserve quality. Items described as “sealed” are in the original manufacturer’s sealed wrapping, have not been verified for completeness, and therefore carry no guarantee.  I assess quality to the best I can, and I aim to please. If not satisfied, items may be returned for a full refund of purchase price up to 7 days after receipt.  Sealed or shrink-wrapped items may not be returned if opened, or for missing cards.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 7 days
  • The product is in its original packaging
  • The product isn’t used or damaged

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By email: lily@thelilystonequarry.com

Send the product with its original packing to:

K L Stone 661 B Kenneth Ave Campbell, CA 95008 USA

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from The LilyStone Quarry.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: lily@thelilystonequarry.com